welcome to the lavender whisk biscuit shop
Please visit our listings to place your order, playing close attention to the notes regarding ordering and dispatch – Please select your chosen dispatch date from the drop down menu on the listing for which you wish to place an order. No other dispatch dates are available other than those listed but they are updated regaularly to give you plenty of time to order for your special occasions.
Boxes can be posted to you or directly to your chosen recipient with a gift message included.
Please see individual listings for details of ingredients and allergens. This information is also provided with all orders. If you require additional information regarding the ingredients used and allergens, please contact the Rebecca before ordering.
If you require a custom order, please email us at firstname.lastname@example.org.
Frequently Asked Questions
When will my order be shipped?
Please visit our listings and select your chosen dispatch date from the drop down menu. Dispatch is not available on dates other than those listed.
The Mini Boxes measure 10cm x 10cm x 2cm
The Small Boxes measure 16cm x 11cm x 2cm
The Standard Boxes measure 22cm x 16cm x 2cm
Each listing gives the measurements of the box – if you cannot see the information that you are looking for, please ask.
Custom and personalised orders
The biscuits themselves cannot be personalised however, I am able to add a gift message – please add your message to the designated box on the listings.
When will my order arrive?
Unless otherwise stated on individual listings, all orders will be dispatched by first class post – whilst this usually arrives within 1-2 days, Royal Mail are very busy at the moment and in some local areas delivery is delayed due to staff shortages due to Covid, this is out of my control. Please wait for 10 days from the date of your dispatch email before getting in touch with us about your order. Our biscuits have a 14 day shelf life so please ensure you are ordering in plenty of time to allow sufficient time for delivery.
Can you prioritise my order and send sooner?
Please note that even if when you order you say “please dispatch asap”, your order will not be dispatched any sooner than the dispatch date that you have selected.
I can't see the answer to my question, how did I contact you?
If you are unable to find the answer to your question, please email email@example.com and we will be happy to help. If your query is about an order, please provide your order number.
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